Due to the consumable nature of our products and concerns over tampering absolutely no returns will be accepted!
We adhere to a very strict policy of absolutely no returns ever!
When shipment is made, you can typically expect delivery within 2-3 days within the continental United States. Overseas package will take longer to clear customs. Tracking information can be supplied when and if there seems to be some sort of unnatural delay in delivery. Once package is shipped it is out of our hands. We can provide proof that package was shipped, and from that point on it is the responsibility of the post office to deliver that package to you. If a package seems to get lost or is delayed, we will provide tracking number for that package and the post office can run a trace on that package to locate it's whereabouts for you. There is nothing that Gold Medal Supplements can do to locate the package once we have fulfilled your order aqnd shipped it other than provide the appropriate tracking information. At that point we have already fulfilled our obligation and have sent the order you paid for. It is then the post office's job to get the package to you. If there is an issue with delivery, you must take it up with the post office. Gold Medal Supplements has fulfilled it's responsibility by shipping your package. We will provide proof of shipment (tracking number) for your order if requested within 30 days of purchase. To protect yourself from loss or theft you can request insurance on your purchase to protect from possible losses, but this must be requested for and paid for in full prior to shipment. Contact Gold Medal Supplements prior to shipment of your order to request insurance! You agree to hold Gold Medal Supplements free and clear of any and all liability regarding purchases you have made with the company providing that the company shows proof of shipment in the form of the appropriate tracking number for your order, which must be requested for within 30 days of purchase. Any request for tracking information made after 30 days of purchase will be considered invalid and any claim dismissed. Company WILL NOT supply tracking information requests made after 30 days of purchase. Additionally Gold Medal Supplements will not be held liable for improper or failed deliveries due to customer supplying incorrect, incomplete or improper shipping addresses. Supply complete and correct shipping information is the sole responsibility of the customer at time of checkout or purchase. By purchasing from Gold Medal Supplements you agree to the terms of this shipping policy.