By purchasing from Gold Medal Supplements you agree to the following terms:
Due to the consumable nature of our products, Gold Medal Supplements has a strict policy of absolutely no cancellations of orders, no returns and no refunds. All sales are final. There will be no exceptions to these terms at any time.
Once you place your order, Gold Medal Supplements will ship your order in a timely fashion (typically same or next day, except on weekends) , but does not guarantee this will always be possible. Gold Medal Supplements makes every possible attempt to ship as fast as possible, but occasionally certain things may happen, such as delays in the company receiving raw materials to make products, or inclement weather etc. These are things which are out of our control, and as such, you agree to not hold Gold Medal Supplement liable in any way for these events or delays. Once an order is placed the customer agrees that the sale is FINAL.
Gold Medal Supplements ships in the manner in which we deem is best at that time. Certain delays and lost packages are always a possibility (although unlikely) but customer must understand that these events are out of the control of Gold Medal Supplements, and as such customer agrees to not hold Gold Medal Supplements responsible in any way for delays, losses or damage to orders.
Although extremely rare, if the potential loss of your order is a concern to you… you may contact Gold Medal Supplements PRIOR to placing your order to purchase insurance for your order.
Once your Gold Medal Supplements order has shipped, (tracking is maintained for all orders as proof of shipment) you agree that Gold Medal Supplements has fulfilled it’s obligation to you, and that you will not hold Gold Medal Supplements liable in any way for losses, delays or damage caused by shipping carriers during transit. These things customer shall remedy directly with shipping carrier.
If losses, delays or damage should happen with your order, you agree to contact the appropriate shipping company who is handling your order and take the matter up with them. Most shippers can run a trace to try to locate your package and / or may offer some level of insurance for lost or damaged parcels. Gold Medal Supplements is not involved in this process in any way. This is solely between you and the delivery carrier company.